[Resolved] Snapdeal — not refunding my money | |||||
I placed an Order regarding Memory Card and prepaid via MasterCard but When I received the memory card and checked it into my Mobile, PC, Laptop and Camera but Memory Card is not working even not formatting and when I emailed to Snapdeal regarding this then Snapdeal's Representative named "Vikas" call me and refused to make refund to me and told me that Snapdeal never Refund/Replace any faulty Products. Was this information helpful? | |||||
Nov 25, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 17, 2018 Snapdeal.com Customer Care's response Dear Kashif, We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We are sorry that we will be unable to complete your return request. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
If you still harbour any hope of a fair deal from this company, forget it. This company is a complete fraud; they would neither replace or refund. I have experienced that myself and they work in such a manner that they cover their trail with impunity. The best way is to avoid this company and educate as many people as possible about the fraudulent practises of this company.
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+91 11 4637 1100 [Customer Care]
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I have complained several times still no response to my email.. I hope i will get a reply and my problem will be resolved ...
i didn't like the quality so I placed a return request on 28 june 2020, the day I received it. At first the pickup was scheduled for 29 june, but it was cancelled and i received mail that i have to courier it, the return form i downloaded from the link provided which i am attaching in this mail too. i sent the courier on 1 st july 2020 by courier facility- DELHIVERY, with which snapdeal is in tie up.
The courier facility has informed that the address provided by the seller is incorrect and incomplete and they are unable to deliver it . I myself tried to trace the order of the seller but I am unable to find it. I uploaded the courier invoice on 1st july itself but again i received email that images are not received and then another email that image is under review. After this several times i received an email that the return request is closed because i was unable to upload the image. I tried contacting Snapdeal but no one responded. In all this process the 7 days replacement is about to be over tomorrow. the money i spent for the order and courier all is wasted. Why such irresponsibility by Snapdeal this time????
Will my problem be resolved or not??????
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal