[Resolved] Snapdeal — received call lucky winner

zakir707

Address:

Azad road Opp, CBT Bus Stop, Dharwad, Karnataka, 580020

Today i received call from snap deal from west bengal, they claiming i won lucky draw 2nd price you can take car or 6, 90000rs. And they asking 6900rs for amout. This is fake or real?

If fake then what snapdeal is doing?
If he cant protect customers data then they have to close website.

I want urgent base answer other i will take action against snap deal.
Thanks

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Mar 27, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2020

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Comments

zakir707

What you giving information all people aware.my question is why your sharing our private data?
It's your responsibility to secure customers data.
And one more thing you can Google it snap deal winner or Snapdeal Lucky draw there having lot of pages anf they shared phone numbers also.why you not taking any action against them?

Snapdeal.com Customer Care's response, Feb 24, 2020

Verified Support

Hi Customer,

Please allow us sometime. We will connect with you and assist on this. Thanks! Team Snapdeal.

Thanks! Team Snapdeal