[Resolved] Snapdeal — Received different Color Refrigerator on Delivery thro. online purchase | |||
I have Ordered Online(Snapdeal.com) LG GL-318PNQ5(SG) Double Door 310Ltr Refrigerator Silk Gardenia(Silk Color)on dt:27.10.2013 (Order no [protected]) But I have received LG GL-318PNQ5(PG) Double Door 310Ltr Refrigerator(Pearl Gardenia)on dt:10.11.2013, I have complaint regarding wrong color received (Complaint number: 3879207.dt:10.11.2013) They have arranged Reverse Pick-up(via:Delivery Courier Waybill No: [protected]) for Replace/Refund the product but till date courier company not pick-up my product. I have repacked my product and ready for reverse pick-up shipping. Every day I called to call centre(+[protected] and emailed but I can't get positive replay. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Nov 18, 2013 Updated by Mehta R J attach photo   | |||
 1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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We apologize for the inconvenience. We care about your grievance, and your complaint, listed on 18 Nov 2013 has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team