[Resolved] Snapdeal — red dead redemption 2 ps4

Md Abrar

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500032
Website:	Snapdeal.com

I have been trying to contact a snapdeal customer care executive but unable to do so even with their customer care number. I ordered a red dead redemption 2 ps4 game cd and paid the full amount but got a fake cd in return...Then I oredered for a replacement and got a fake cd again!! Please, i dont need any more replacements.. I just want my refund.

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Jan 21, 2019

Complaint marked as Resolved

Got a email from snapdeal to return the item in the same condition and after a day the refund was made...it took about a week's time to get the refund after registering the complaint but it got resolved so cheers to snapdeal for this

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 14, 2019

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Jan 17, 2019

Updated by Md Abrar Your team is so lame, they just keep repeating the same thing over and over again...Not a single step has been taken yet. I have kept the package as it is until now..Will probably take a video o[censored]npacking and exposing the scam item inside it and share it on twitter and facebook so that the customers will know the fraud your website is doing to the people