[Resolved] Snapdeal — Regarding refund of a 32 gb pen drive

BHOLU BENAL

from Delhi, Delhi

Address:	560038
Website:	www.snapdeal.com

I have ordered two 32 gb usb 3.0 pendrives from snapdeal. Co. M. The pendrive have been delivered. Both the pendrives were not working properly. So we asked for a refund. They have send the refund for one pendrive. And have not send the refund for second pendrive and have taken the pendrive with them. The reason for non refund that they gave was unsuccesful pickup. But the item was pickup succesfully. I have the receipt of pickup. I have mailed several times to their websites and even mail them yet they have not given any response. I want you to take strict steps against them. I am attaching the suitable receipts.

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Aug 9, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

May 28, 2016

Updated by BHOLU BENAL I have complained to you .As per your work, snapdeal has contacted us for solving the problem.Yet they assure problem solved but now its been a month i have been in short of money they have took 589 rs for that pendrive and are now not responsible and not doing anything except delay .I would like you to draw your attention and take serious action against its policy so that they may not disturb a persons faith.Please contact me on solution as soon as possible thank u.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear BHOLU BENAL,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Verified Support

Dear BHOLU BENAL,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal