[Resolved] Snapdeal — return and refund

Saikat Basu Choudhury

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700136

I have ordered supra skytop shoes from snapdeal... The price of the shoe was 3999... But after receiving the same with damage parcel i got an nike airforce shoes which are totally fake... The inner parcel was fully damaged... Now when i created a return request they sent me an mail that they cant accept my return... I got fully cheated now... Their customer service doesn't even take calls... Totally fake site... Plz help i want my money back... My order i'd is. [protected]...

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Oct 1, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2018

Snapdeal.com Customer Care's response Dear Saikat,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Aug 28, 2018

Updated by Saikat Basu Choudhury Still now no help from Snapdeal... Still my product haven't been picked up yet... They are cheating with me... Plz help... I need my money back... Snapdeal plz dnt play with the customers...

Verified Support

Aug 30, 2018

Snapdeal.com Customer Care's response Hi Saikat,

Hope you are doing well.

We are re-escalating your issue to the concerned team and will get back to you soon.

Regards,
Team Snapdeal

Sep 11, 2018

Updated by Saikat Basu Choudhury Still now no help... Still now my product didn't picked up... I am totally helpless now... Snapdeal cheated with me... I need my money back

Sep 21, 2018

Updated by Saikat Basu Choudhury Still no help...