[Resolved]  Snapdeal — Return policy against defective iphone 6s

Address:New Delhi, Delhi, 110008
Website:www.snapdeal.com

I have order apple i-phone 6s form snapdeal website on 7 july, 2016 and received on next day (order id:- [protected]). on the same day i found there is a defect in the mobile battry (battry backup is very less around 1.5 hours after fully charge). i complaint to snapdeal on the same day (8 july) regarding this but they are not bothering about this. they told me to complaint to manufacture company. as per snapdeal return policy on the same product we can return or replace mobile phone within one week if we found some defect in the products. hence, they are not following their return policy as i received defective i-phone 6s. so, i request you to please consider my complaint and do replace my defecive mobile. i will be highly thankful.
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
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Dear sheelusingh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

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