[Resolved] Snapdeal — return rejected show.. why..?

Blbairwa

from Mumbai, Maharashtra

Address:

SURYANAGAR TURN, DELHI ROAD, POST-DIWAKARI, Alwar, Rajasthan, 301001

Dear sir Maine first time Snapdeal se a order purchase Kiya Hai. Lekin Woh fake Nikla. Return request rejected aa rha h..sneapdeal na koi email krta h na hi sms.. Help me. I m worried..
Ticket id[protected]
Order id- [protected]
Contact - [protected]

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Oct 5, 2019

Complaint marked as Resolved

Verified Support

Aug 23, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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Comments

Shaanvi Patel

from Mumbai, Maharashtra

Hello.. My order id-[protected].. Please help me to return my product as I have request return within 2-3 min i got reply return request closed... Please help me to return my product

Snapdeal.com Customer Care's response, Aug 23, 2019

Verified Support

Dear Shaanvi,

Sorry for the inconvenience. We wish to inform you that the refund against your order from our end has been completed.

Regards,
Team Snapdeal

fairvicky

from Hyderabad, Telangana

Hi,

Snapdeal sent me a fake Titan watch. I sent a note to which they immediately initiated the cancellation. The guy has not picked up the watch for the last 15 days.

I am thinking for opting for legal action for selling fake branded products.

Snapdeal.com Customer Care's response, Aug 23, 2019

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal