[Resolved] Snapdeal — return request for transaction ids[protected] and[protected]
AtAtharmanzoor on Feb 9, 2019
Refund of my order number [protected] orthopedic heating pad
I have raised a complaint regarding my orthopedic heating pad but they told me to send the product myself and i sent them the product then they told me to send the images of the courier receipt after sending the courier receipt they are saying they can't initiate refund i m very much depressed by their acts. They are playing tactics with me kindly help me.. Tnxx
I want my refund
As neither they are calling me nor giving me proper replies.
Complaint marked as Resolved Mar 20, 2019
They have neither called me nor have sent any message but only sending me the robot mail wherein they are repeating same story that they cannot initiate refund as there are some transactions and when I ask about what those transactions are they don't reply to me.i am really disappointed.kindly help me out.
[Feb 09, 2019] Snapdeal.com customer support has been notified about the posted complaint.
Verified SupportSnapdeal.com Customer Care's response, Feb 11, 2019
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Verified SupportSnapdeal.com Customer Care's response, Feb 13, 2019
Please allow us sometime. We will connect with you at the earliest and help you out.
Verified SupportSnapdeal.com Customer Care's response, Feb 28, 2019
We understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions that do not pass our internal checks. We are sorry that we will be unable to complete your return request.
Verified SupportSnapdeal.com Customer Care's response, Mar 19, 2019
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
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