[Resolved] Snapdeal — sold out old mobile which is not under warranty.

sanjubaba26

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110029

I had purchase a Iphone 5s 32Gb, from snapdeal on 24th October 2017. When I received that mobile it was defected. I returned that mobile to snapdeal & they send again a phone without adapter. I informed to snapdeal & they apology. After few months this phone having touch problem. I went to customer care center of apple, but deny to repair & told me this phone has been sold in 2014, it is not under warranty. I hope now you can understand my problem. I know snapdeal is a reputed company. I hope, you will respond positively. May please contact me [protected]. i have sent mail to snapdeal two times, but they did not respond.

Order ID: [protected] Reference no: 46604982

Was this information helpful?

No (0)

Yes (0)

May 7, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Snapdeal.com Customer Care's response Dear Customer(sanjubaba26),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal