[Resolved]  Snapdeal — status showing item delivered but have not received my order

Address:Davanagere, Karnataka, 577213
Website:snapdeal.com

Hi, this is BHARATH with mobile number [protected]/[protected]. i have placed an order on 16th of october 2018, via snapdeal app

Order name :

MASTERPIECE 1101 STAINLESS
STEEL ANALOG
SKU CODE:
$ORDERITEM.SKUC
ODE
ATTRIBUTE : DIAL COLOR - BLACK
STRAP COLOR - BLACK

Order id:: [protected]
Suborder id : [protected]

Pack of: pack of 1
Lens color: Black

Which was about to deliver on 22st of october 2018 but till now have not received my order, but going through the app the order status shows 'delivered' though i have not received my order yet.

Payment information :
Product price : rs. 1278.81 /-
IGST : rs.230.19
(18.00 %)
Delivery charge : rs. 0/-
Net price : rs. 1509/-

Online payment of rs. 1509 done via sbi debit card

Status stating the product is delivered. But i didn't receive my order till now, i request to the concern officer to look into the matter and update me

Regards

Bharath Kumar
NH-13, Bescom Office, Near Maruthi Circle.
Davanagere (D), Channagiri-577213
Channagiri
Mobile: [protected]/[protected]
Email : channagiri.[protected]@gmail.com
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Dec 3, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2018
Snapdeal.com Customer Care's response
Hi,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Nov 09, 2018
Updated by seema321
I have lodge a complaint on 31/oct/2018, complait id=2130030 but still i can not received any response from your side. please consider this as very important and solve my problem or return my month Rs.1509 other wise i will take a serious action about this.
Nov 09, 2018
Updated by seema321
I have lodge a complaint on 31/oct/2018, complait id=2130030 but still i can not received any response from your side. please consider this as very important and solve my problem or return my money Rs.1509 other wise i will take a serious action about this.
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