[Resolved]  Snapdeal.com — 2nd prize of tata indigo werner a/c., car worth rs.5 60 000

Address:New Delhi, Delhi

Last month i placed an order with snap deal for powerbank. On[protected], i received an sms from snapdeal informing me that i have won the captioned 2nd prize worth rs.5, 60, 000/- in their draw. This was followed by several calls from one mobile [protected] by one mr. Indradev chura, md of snapdeal. He gave his sbi a/c. No.[protected] with ifsc code sbin001208 and, informed me to remit rs.5600/- (10%) as registration fee and promised me that he would transfer rs.5, 60, 000/- on receipt of this registration fee. He stated that payment of registration fee of 10% is compulsory before neft transfer of the prize money to my account. Most surprising part is that he got my registered mobile number, my full address and details of the order placed with snapdeal. I hope this kind of fraud is taking place with the database of customers available with snapdeal. Snapdeal should tell how customers details are being leaked out.
Smelling foul play, i did not remit the regn. Fees. But i strongly believe that there would be many who would have lost their registration charges, hoping to receive the big prize money of lakhs.
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Nov 10, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Snapdeal.com Customer Care's response
Dear Mnrkrishnan,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Complaint comments 

Comments

Snapdeal should make clear, how a third party could hack your database and collect all the details of the customers. In a way responsibility should be fixed to snapdeal also for leakage of their database/customer/order information and misuse of this to the advantage of fraud people.

mnrkrishnan

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