[Resolved] Snapdeal.com — 5 seater recliner rocker sofa | |||||
Hi, i ordered a 5 seated sofa from snapdeal with order i'd [protected] which was deliver on 19 the of august 2017. First of all 3 seated is of less size compared to your measurements mentioned in the app, it has very poor quality leather, it is not a rocker recliner as mentioned in the product description, what the images you have updated is different from what we have received. I have already raised a complaint against this through call, at first they said service engineer will visit and check, even he told that the product is different and suggested for return of sofa and sent you mail regarding that, then you said the seller will contact us, he is also telling that it is not the same but similar type of sofa and he is also offering for less price but i don't want to accept this for less price, i want you to arrange a pickup it from our place and refund us as soon as possible. If it is not done i have all the documents, call recording, photos with that i will raise a complaint against you in the consumer court. I am uploading the snaps, first 6 will be of your app and next will be what we have received, even you can see the difference by seeing them. Was this information helpful? | |||||
Sep 30, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 29, 2017 Snapdeal.com Customer Care's response Dear Ashwini, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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