[Resolved] Snapdeal.com — About Refund | |||||
Snapdeal has one of the worst customer service department.I have raised multiple tickets regarding my refund for a product worth Rs 4095. They charged me twice so the total refund I have to get is Rs 8190.(I cancelled my order as I got charged again rs 4095+4095=Rs8190). No one cares to address the customers issues. 8k is not a small amount in these demonetization conditions and I'm facing many problems because of the delay in the refund. I raised around 5 tickets till now and none of them has been addressed as of now. If you can't solve this issue atleast close this company so that other people don't face problems like me. Name: Vinay Contact number : [protected] Email Id: [protected]@gmail.com Was this information helpful? | |||||
Jan 20, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 20, 2016 Snapdeal.com Customer Care's response Dear vinay554, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on writetous@snapdeal.com in case you require further assistance in the interim.
Regards,
Team Snapdeal