[Resolved] Snapdeal.com — about refund

Vijaybbu

from Delhi, Delhi

Website:

Snapdeal.com

Dear sir, maine fastrack ka wrist watch snapdragon se online shopping kia tha aur watch duplicate nikla to maine return kar dia but delivery boy ne watch ko change kar dia aur dusra watch submit kar dia, kyuki jab maine watch delivery boy ko dia to vo ache se check kar ke rakha but an snapdragon wale product reject kar ke mere paise bhi refund nahi kar rahe.
Order id-[protected]
Date of booking-06/09/2018
Receiving date-10/09/2018
Return date-11/09/2018

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Sep 21, 2018

Complaint marked as Resolved

[email protected]

Snapdeal.com customer support has been notified about the posted complaint.

Sep 21, 2018

Updated by Vijaybbu Sorry Snapdragon ke jagah par snapdeal. Com hai

Sep 21, 2018

Updated by Vijaybbu Mujhe mail([protected]@snapdeal.com) se kia gya hai ki apka product match nahi kar raha isliye return kiya ja raha hai jab maine yaha se original product return kia tha to change kaise ho gaya ye delivery boy ki jimmedari hai meri nahi then mujhe refund chahiye duplicate watch nahi
Oder id-[protected]

Sep 22, 2018

Updated by Vijaybbu Please sir apse request hai refund ke liye kuchh kijiye snapdeal.com ko abhi tak snapdeal ne refund ke liye koi reply nahi kiya hai

Verified Support

Sep 22, 2018

Snapdeal.com Customer Care's response Dear Vijay,

We understand that our team has connected with you and informed that the complaint did not pass our internal quality checks. Hence, we are not able to proceed the same from our end.

Regards,
Team Snapdeal

Sep 22, 2018

Updated by Vijaybbu Sir ye bataiye agar mai same product de rha hu aur apka courier boy product ko change kar de to isme kiski galti hai meri ya apki aur jab courier boy ko maine product return kia to vo check kar ke rakha to ye uski galti hai kyuki vo koi aur product apko return kia jo bhi kerna hai aap uske khila kijiye apse request hai ki aap mera refund kara dijiye order id-[protected]

Sep 22, 2018

Updated by Vijaybbu Jab snapdeal ka courier boy hi product change kar de to product match kaise karega, mai suru se yahi kah raha jo bhi galti hai apke courier boy ki aap mere sath aisa kyu kar rahe jab galti apke courier boy ki puri galti hai

Sep 22, 2018

Updated by Vijaybbu Please sir apse request hai aap mera refund kara dijiye mai bahut paresan hu order id-[protected]

Sep 24, 2018

Updated by Vijaybbu Mujhe abhi tak koi message nahi mila refund ka

Sep 24, 2018

Updated by Vijaybbu Snapdeal. Com ne abhi tak koi message nahi kis refund ka so please apse request hai help kijiye order id[protected]

Verified Support

Sep 25, 2018

Snapdeal.com Customer Care's response Dear Customer,

Our team got in touch with you and updated you on the issue.

Regards,
Team Snapdeal

Sep 25, 2018

Updated by Vijaybbu Kitne din me lagenge problem solve karne me 15 days to aise hi ho gaye

Sep 28, 2018