[Resolved] Snapdeal.com — accu chek active test strips received past expiry date

 
1 Review
Bankura, West Bengal, India
 tachy on Apr 25, 2018
I received 100 accucheck active test strips, ordered on[protected], with mentioned expiry date july 2019, today.
However on opening the package, i was dismayed to find 100 strips of old accuchek active strips which had expired last year on may 2017. Also i received one box in open condition. Disgusting!
I want immediate replacement of the order, and fulfillment of your commitment, as mentioned above.
I am wondering, is this the quality of service you provide to your customers???
Yours faithfully,
Tanjay chakrabarti

Snap deal reference no: slp[protected]
Invoice number: s770ab/18/38
Invoice date:[protected]
Order no: [protected]
Suborder no: [protected]
Hsn: 38220019
Seller: care health care enterprises,
159/2, babu complex, inkollu (V&m), prakasam,
Andhra pradesh pin - 523167
Complaint marked as Resolved May 26, 2018

Complaint Status


[Apr 25, 2018] Snapdeal.com customer support has been notified about the posted complaint.
Updated by tachy, Apr 25, 2018
Sending the photos.
Verified Support
Snapdeal.com Customer Care's response, Apr 25, 2018
Dear Tachy,

Sorry for the inconvenience caused. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
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    Snapdeal.com - accu chek active test strips received past expiry date