[Resolved] Snapdeal.com — asumers adidas neo 1 skateboard sneakers | |||||
I brought a pair of shoes from snapdeal and due to some quality reasons i have returned it and applied for a refund and their courier service have picked the item two days after the delivery that is 28th march. Now its been 5 days after the pickup of the product and still snapdeal doesn’t refunded the money their site is still showing that the item is still in transit to snapdeal. I need the refund as soon as possible since the product delivered was very poor in quality, damaged; as the front portion of the shoe made of mesh type fabric was torn a bit, finishing and the product was not original too. Todays online dealers are fooling customers in these type of ways and looting money by providing cheap kind of products. I’m very much dissatisfied on this purchase from snapdeal. I need a reply with all details of the refund initiation as soon as possible. Was this information helpful? | |||||
May 6, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 02, 2018 Snapdeal.com Customer Care's response Dear Customer(Alin Anil Alin), We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you. Regards, Team Snapdeal Verified Support Apr 03, 2018 Snapdeal.com Customer Care's response Dear Customer(Alin Anil Alin), The order ID you have shared is not visible to us. we request you to share your order ID and complaint number via private message / DM at https://bit.ly/2IoKV5O and our team will get in touch with you at the earliest. Regards, Team Snapdeal | |||||
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