[Resolved]  Snapdeal.com — book

Address:Padmavati app flat no-509 indrayninagar bhosari pune-26, 411026

I have requested for return of book which i have taken from snapdeal because this not book which i wanted.. But they cancelled my request though it fullfill all policy of return. I dont know why they have rejected my request... Book is unused.. Packaging is not effected. And they are too late to giving reply on help center.. I have raised a question and they gave me reply after 24 hour.
Was this information helpful?
No (0)
Yes (0)
Jan 3, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2019
Snapdeal.com Customer Care's response
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Today I have received snap deal online shopping winner coupon on your company letter head and asking my account no with IFS code for disbursing the winning amount. Is it from your company or fake letter ?
Snapdeal.com Customer Care's response, Dec 4, 2019
Verified Support
Dear Jaywant,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Sir not in Kumar sing bolke a admi mera bhi pass thumara 12000000 lak lattery lagi hai to tum 19000 thusend service charge dena bolkar 190000 account dal liya fir our paisa hona bolkar totel 55000 rupees dal liya hai plz hame madad karo
Snapdeal.com Customer Care's response, Dec 6, 2019
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Sir yesterday I receive a scratch card of snap Deal in which when I scratch I found I won swift desire car. When I call at given number they said me to pay rate 6000 for receiving winning money. What I have to do. Plz suggest me."
Snapdeal.com Customer Care's response, Dec 11, 2019
Verified Support
Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information