[Resolved] Snapdeal.com — by mistake entered wrong account number.

Esha Agarwal

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

I placed an order - [protected]. I returned the product but while entering the neft details by mistake entered the wrong account number. Tried contacting customer care but was unable to get in touch with them. Wrote a mail too but no replies. Date of the order - 02 sep, 2017. I would request you to kindly contact me at - [protected]@gmail.com or +91-[protected] to update the account details. I also mailed to the [protected]@snapdeal.com regarding the same.

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Oct 23, 2017

Complaint marked as Resolved

Snapdeal team contacted me and asked for the updated NEFT details and processed the refund successfully

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2017

Snapdeal.com Customer Care's response Dear Esha Agarwal,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 14, 2017

Updated by Esha Agarwal Sir/Ma'am,

To whom I should send the correct account details ?

Thanks,
Esha

Verified Support

Oct 28, 2017

Snapdeal.com Customer Care's response Dear Esha Agarwal,

Hope you are doing well.

Our team is working on your concern and would get in touch with you on email at the earliest. We request your cooperation in the interim.

Regards,
Team Snapdeal