[Resolved]  Snapdeal.com — cancelled by snapdeal and delay in delivery issues

Reference no.51604590

Snapdeal team,
I ordered two items on your website. It's almost 10 days, but i didn't received my products. Out of two one product dispatch and delivery cancelled by you and another product didn't delivered yet. You are sending wrong dispatch, delivery messages to cover your faulty/lazy service.

To be frank your selling and delivery services are poor. The provided helpline number is a nonsense, and no use.

Now i regretted for ordering products on your website. I have to slap myself for choosing snapdeal.

Amazon is best and flipkart is better. On amazon, i can contact customer care executive at anytime. Just a call request message is enough, amazon immediately makes return call and they resolve the issue very quick.

My sincere advice to you that try to provide fast and transparent services else better to stop online business.
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Dec 16, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Snapdeal.com Customer Care's response
Hi Shankar

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Nov 14, 2018
Updated by shankar999111
Snapdeal sending mischievous delivery messages everyday. Just they are sending delivery schedule/reschedule dates with defunct courier numbers.Its 12th day. No delivery yet. Shame on you.
Nov 14, 2018
Updated by shankar999111
Hurray...Today one more fake delivery message by Snapdeal. No person delivered nor contacted. Since 5 days Snapdeal sending fake delivery messages everyday. Here I attached the SMS messages.

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