[Resolved]  Snapdeal.com — Cancelled order by their own and still not giving my refund

Address:Koraput, Odisha

I bought Samsung galaxy grand max from snapdeal.com i bought 4 pcs 1 each time and first on 26th july morning i ordered 2 mobiles and my order was cancelled so i ordered 2 more in the evening after that those orders were also cancelled and i got refund for 1 pc on next day and the refund for remaining 3 pcs is still not given to me and its 8th today and i have also attached my bank statement for proof they are just telling me they have refunded my money from the fist day if that is the case where is my money they told me to send them bank statement i did that twice till now no reply from them i am also mentioning order id's - [protected], [protected], [protected] and [protected]. So please i kindly want anyone to help me recover my 33483 rs and take legal action against snapdeal and i think they keep peoples money for many dasys and use them for rotation and refund their money after that kindly look into this matter
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Feb 10, 2016
Complaint marked as Resolved 
they contacted me and resolved my issue thanks for help the saw this complaint here and than they contacted asked bank statement saw it and worked out with their finance department and solved my issue thanks
Snapdeal.com customer support has been notified about the posted complaint.
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Dear dineshjumani,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
i have sent email two times i got no reply and as you told i have sent email to this email address you gave so check out solve my issue soon i need money and you are not giving my money
Dear dineshjumani,

We have escalated your concern to our team and are working on it. Resolution would be provided at the earliest, request you to cooperate in the meantime.

Regards,
Snapdeal Online Team
still the problem has been no solved what is going on give me my money back
hello am i going to get my money bank or not the reference number you gave is invalid i asked the bank so i kindly tell you give me my money back its already more than 15 days
hello my concern is not resolved kindly solve it
Hi dineshjumani,


Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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