[Resolved]  Snapdeal.com — casio watch fake product delivered

Address:Bangalore, Karnataka, 560071

I have ordered casio edifice model when i received seems like duplicate. Then i vsrified with retail authorised showroom they said it's fake. I'm totally surprised with such fraudulent company. I need my money back. Why govt not taking action against such fraudulent company.
My mail if:[protected]@gmail.com
Order id: [protected]
Date of purchase:30-jun-19
Zip code:560071
Name:lakhan

Please respond.
Thought snapdeal trusted but they cheated, selling fake products.
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Aug 21, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jul 15, 2019
Updated by Lakhan_Indian
Please look into immediate as my hard earned money spent for fake product
Verified Support
Jul 16, 2019
Snapdeal.com Customer Care's response
Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

It is an fake product... Because Neutrogena don't have 118 ml packing in their sunscreen.
It's packing different from original one. I want to return it but they closed my return request.

Snapdeal.com Customer Care's response, Jul 16, 2019
Verified Support
Hi Supriya,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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