[Resolved] Snapdeal.com — complaining about return of order id[protected]

Jaya Prasad mylabathula

from Bhimavaram, Andhra Pradesh

Address:

534275

Ref order i'd [protected], used iphone 5s delivered on 16.4.18. As i could not start the phone requested for return as the manual was not enclosed. Received a reply that the manual was not included, hence return request not applicable. I have downloaded the manual and tried to restore the software but failed for several times. The phone is not working. Iwas told it's in very good condition and teses by expertise. My return request when tracked says under process from 16.04.2018. Plz make arrangements for an immediate return. Thank you

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May 28, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Apr 26, 2018

Updated by Jaya Prasad mylabathula Return request tracking says complaint under process from 16 04 18 but no response observed.

Verified Support

Apr 27, 2018

Snapdeal.com Customer Care's response Dear Jaya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal