[Resolved] Snapdeal.com — Complaint | |||||
Hi, I have ordered on snapdeal on 20th july 2016 and on 30th july morning i get message saying the product has been delivered. Well in real there was no communication has been made regarding the delivery of the product and didn't receive the product. The product cost is just 120 rp. Today it's 18th august 2016 and i still get response from snapdeal agents saying wait for 5 business days we will refund or deliver you the product. I have reported this issue on 30th july and till date i didn't get my money refunded nor i got the product. I spent lot of money and time to call snapdeal customer support and wrote lot of emails. But not even single person helped in getting my money back. This is the new fraud what snapdeal started target the such products which are on offer and not so expensive so that even if something goes customer won't bother about the small amount. I magine every day if they loot 100 bucks from thousands of customers then how much money then can make in a day. If you are not someone from sanpdeal looking at this complaint then please do seriously consider this issue and stop snapdeal looting customers. I am making people aware as much as i can through social and word of mouth. All my colleagues and friends have already stopped using snapdeal. I just want to make as many as people to stop using such a fraud and cheating website. My order #: [protected] Was this information helpful? | |||||
Sep 20, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Aug 18, 2016 Snapdeal.com Customer Care's response Dear yami005, We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern. Regards, Team Snapdeal Verified Support Aug 19, 2016 Snapdeal.com Customer Care's response Dear yami005, Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same. Regards, Team Snapdeal | |||||
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Regards,
Shankar
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal