[Resolved] Snapdeal.com — complaint regarding order id: [protected] - blackberry handset 9860

madan shirke

from Silvassa, Dadra and Nagar Haveli

Address:

Navsari, Gujarat, 396521

Sir we have received product from snapdeal is not genuine, Also battary is missing in package, we had complaint to snapdeal customer care to replace or refund but no good response from sanpdeal. After talking with costumer care executive he offer me 500 rs cash back for battery missing. If he is agree for cash back for battery missing, then how the product is in company paking or seller had open the box.

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Nov 12, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 05, 2017

Snapdeal.com Customer Care's response Dear madan shirke,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Jan 01, 2018

Updated by madan shirke Complaint solved