[Resolved]  Snapdeal.com — Consignment not delivered

Address:	Srinagar, Jammu and Kashmir, 190001
Website:	www.snapdeal.com

Hello there

Blue Dart should either shut their courier services in the Srinagar City or they must change the Management working in LALCHOWK SERVICE CENTRE.
My consignment was not delivered on time despite several call reminders to their office. The management is so rude that hardly any one bothers to even reply back. They either put the call on hold or just disconnect it right away.
Despite all this experiance, i choose to have a patience & waited for their self concious to realise of what thay are doing.
lastly i was surprised, when i got the sms saying, " Delivery attempt failed due to the in correct address". My Consignment is having 100% correct address along with the working contact number [protected]. I decided to check the online status, it shows the same status, "Consignee'S Address Incorrect". I use to do online shopping most of the time. I never faced such a problem. I always get my consignments on time at the very same address.
The reality is that, they don't want to deliver the consignment coz either they had tempered with it or they have just lost it. If that was the case then they should have tell me frankly about the actual problem. Now they are misleding the Blue Dart Express by updating the status by "Consignee'S Address Incorrect". I still believe that Blue Dart Courier service is a professional company. At the same time i am disappointed with the way i had a an over all pretty bad experiance with Blue Dart Express.
Now i don't expect that this consignment will be delivered at all, coz now aftering writing this complaint. They (LALCHOWK SERVICE CENTRE) will do all they can in order to hide the reality.
Hope Blue Dart Will Take A Serious Note So That Other People Won't Face The Same Problem Again.
Snapdeal Order #[protected].
Tracking #: [protected]

With Regards
Shabir Ahmad Kolu
[protected]