[Resolved]  Snapdeal.com — courier boy cancelled my order without my information.

Address:143201

Courier boy cancelled my order without my information. he cannot attend my call. and canceled my order again and again.i always told him i want to my oreder but he is not reply me .its big fault in ur company ..if you dont able to deliver the oreder tell me i dont shop any more from your company..your courier partner is very bad and bad sevices .

my contact. [protected]
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Aug 19, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2018
Snapdeal.com Customer Care's response
Dear Customer,

We completely understand that you wanted this order, but really sorry that we couldn't make it this time. Please treat this as one of the rare instances as we at Snapdeal strive for excellence and a hassle-free experience for our customers. Further, we've noted a feedback in this regard & we'll ensure such instances are not repeated in the future.

Regards,
Team Snapdeal
Complaint comments 

Comments

I have ordered a shoe. Could you please make this delivery to reach on[protected].
It's very urgent . I need exact date when it will be reached. No need of any estimated date. Please revert back me soon ASAP.If any charges for speedy delivery let me know.
I had odered a product but it is not yet delivered, product charges are already deducted from account. I had not received any updates yet plz give me a feedback in this concern
Purchased Wild Stone Grey Body Deodorants but Received Duplicate.
This is Suryaprakash Call Me on This Number Immediately - [protected].

We are say, you win xuv 500 Mahendra car from flipkart and we are say that allso link for this company(flipkart).
Our cantact number [protected]
Please answer true or not true?

I was cancelled my order. But I don't receive my amount.please send my amount to my account. Or snap deal wallet.

Snapdeal.com Customer Care's response, Jul 20, 2018
Verified Support
Dear V bhat!

As checked, your refund is in process and will be completed within 5 to 8 business days, kindly wait until then.

Thanks!
Team Snapdeal

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