[Resolved] Snapdeal.com — damaged product not returning

ashu858186

from Mumbai, Maharashtra

Address:	Muzaffarpur, Bihar, 842003
Website:	www.snapdeal.com

Sir,
The product i have given is weston 32 inch ready led tv, order id-[protected], and ticket id for replacement is[protected]
I have received the product approx 1.5 month before or that item was damaged so i was done the replacement or return request but no one is responed for this then i was send the product to the delhi through coorier after readen the return policy of snapdeal but their's no one is taking the product
Now tell me what should i do

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Dec 24, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2017

Snapdeal.com Customer Care's response Dear ashu858186,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Nov 19, 2017

Updated by ashu858186 Sir its too long time to solve the issue i have send the product and the product is in delhi cooriers so plz contact me and take the product from their other wise i'll not inforn to the coorier about what to do then he will return the product...i have been so much cost spend for the coorier so plz do the solution soon..and contact me to know more about it

Verified Support

Nov 20, 2017

Snapdeal.com Customer Care's response Dear Ashu (ashu858186),

Hope you are doing well.

Our team is working on your concern and would get in touch with you on email at the earliest. We request your cooperation in the interim.

Regards,
Team Snapdeal

Nov 22, 2017

Updated by ashu858186 Sir my mobile number is [protected] please contact with me

Nov 29, 2017

Updated by ashu858186 I haven't received any information from snapdeal..what to do...its too long time to returning the product...plz refund the payment.. I dn't want to take any product by snapdeal...plz refund my payment

Dec 19, 2017

Updated by ashu858186 I have not getting any response from you please call me on this no.- [protected], [protected]
And shortout the issue

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Comments

beeru chaudhary

from Aligarh, Uttar Pradesh

Refund my balance is not send my a/c plz send my refund

Snapdeal.com Customer Care's response, Nov 18, 2017

Verified Support

Dear beeru chaudhary,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal