[Resolved] Snapdeal.com — deemark foot massager not working as expected | |||||
The air bag pressure which was supposed to be an important feature is not working at all. I received this product on 8th april and opened today to find that this is not working. Please fix this issue as there is no option of calling customer care guys. There should be a way of contacting teh customer care and then sort the issue but the customer care number which they provided is of no use. Since this product was delivered on 8th april 2019 and i opened this product today, i cannot return this product. But the product delivered is faulty. Was this information helpful? | |||||
Jun 2, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Apr 20, 2019 Snapdeal.com Customer Care's response Hi Varadendra!We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority. Thanks! Team Snapdeal Verified Support Apr 22, 2019 Snapdeal.com Customer Care's response Hi Varadendra, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support May 02, 2019 Snapdeal.com Customer Care's response Hi Varadendra, Your purchase has a manufacturer warranty which requires you to visit the brand’s service center if you face any issue with your item. Make sure to provide them a copy of the product invoice. If you require any further assistance, please let us know at [protected]@snapdeal.coml. We’d be glad to help you. Thanks! Team Snapdeal | |||||
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Please find the order id as [protected]. Let me know if you need any more information.
Regards,
Varadendra
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal