[Resolved] Snapdeal.com — defected piece | |||||
With reference to my order no. [protected], i have ordered a geyser (Activa) on 25th oct from snapdeal, within a month of installation it started leaking. I have tried to reach snapdeal many times but call was not going through. I have tried reaching activa customer service but no body respond, even dropped mail to them but didnt get revert. I am fed off now. Pls take the product back and refund the amount. Snapdeal pls stand up for your customers, dont associate yourself with cheap brands. Regards Swatee shukla [protected] Was this information helpful? | |||||
Jan 14, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 14, 2017 Snapdeal.com Customer Care's response Dear Swatee Shukla, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
 3 Comments | |||||
Comments
I shop a skmei watch from snapdeal it come delivery in my home but watch has defect watch is not working properly watch cost rs580 very much big but watch is defect please give me new watch.
Snapdeal.com Customer Care's response, Dec 15, 2017
Verified Support
Dear Goyal Fukat,
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Dec 23, 2017
Verified Support
Hi Goyal Fukat,
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
I had ordered three set of Lamar of famous brand. Unfortunately it is fake. I had the old one with me n when I compared it was fake.. I trued contacting the customer service but unable to talk to them.
Snapdeal.com Customer Care's response, Dec 15, 2017
Verified Support
Dear Keerthana M,
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal.
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal.
Snapdeal.com Customer Care's response, Dec 23, 2017
Verified Support
Hi Keerthana M,
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
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But no representative is talking on cellphone.
No one is giving answer on email.
I think I lost my money on Snapdeal.
Order id- [protected]
Snapdeal. Is careless toward their customer.
I request to all of you don't do shopping on Snapdeal other option are better.
They took. Care their. Customers
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal.