[Resolved]  Snapdeal.com — Defective inverter sent and money not refunded.

Address:	New Delhi, Delhi, 110003
Website:	snapdeal.com

Day 11, 26th may, 2017
Sir,
Registered no: [protected] order id: [protected] (1 item)

Bought an invertor from snapdeal on 16th may, 2017 whose internal
Parts are moving and is completely dead.
Requested for return on 19th but no contact for pickup till date.
Registered complaint on customer care but no result.
I am getting frequent sms and emails that "pickup failed" but i have
Not received a single call from pickup company.
Tried calling snapdeal helpline (Also on facebook and email) but given
Hollow assurances. I am carrying the defective invertor daily to my
Office and back to home as pickup address is my office. This torture
Is totally unwarranted and disappointing from snapdeal.

Day 15, 30th may 2017
It has been four days since my defective invertor is picked up by
Snapdeal. No action has been taken since after. It has been 15 days i
Am suffering due to lack of invertor at home. My money is blocked with
Snapdeal who is cheating with their customers. Please refund my money
As soon as possible.

Snapdeal customer care is not providing any information regarding the refund and just asking to trust them. One lady customer care executive even said "aap ne sab par bharosa kiya, ab mujh par bhi bharosa kar ke 2-4 din wait kar lijiye"

Snapdeal is such a cheat and fraud company with no regards for their customers.