[Resolved] Snapdeal.com — Delayed Delivery and call to collect the items on other city.

Eajad

from Tiruvannamalai, Tamil Nadu

Address:

Tiruvannamalai, Tamil Nadu, 606707

Dear Snapdeal Members,

I ordered some items in snapdeal. really really really bad thing u guys done is giving courier with FedEx.

we are ordering and using online service for reach the items on home, not at middle of road or any City location.

Please maintain Scheduled delivery date.
My item delivery date is in between 13 Dec to 19 Dec.
But Snapdeal send a mail on 19 Dec, Your Item will be delivery between 23 Dec.(4 days delayed email..!!!)
My Order is not moving 15 Dec to 19 Dec. showing on Your Tracking wabpage...!!!
Why????

Order I.d - [protected]
AWB/Tracking No. is[protected].

i[censored] cannot bring to the address plz update ur server to dont show my pin code delivery available...

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Jan 22, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Dec 20, 2016

Snapdeal.com Customer Care's response Dear Eajad,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Comments

FedEx Customer Care

from Mumbai, Maharashtra

Dear Customer,

We apologize for the inconvenience. We have forwarded your concern to our team and they will get in touch with you.

Regards,
FedEx Express

FedEx Customer Care

from Mumbai, Maharashtra

Dear Customer,

We tried contacting you but were unsuccessful in speaking with you. Please share an alternative contact number or a preferable time to get in touch with you.

Regards,
FedEx Express