[Resolved] Snapdeal.com — delivered a fake mac cosmetics products | |||||
I have ordered MAC cosmetics products from snapdeal. When I received the products was fake cosmetics its not genuine MAC and also all products are dried up and it was not sealed..also..very bad experience from snapdeal. So I have requested for return the products but snapdeal not accepted my return request. Have sent request mails as wells called them also but they did not resolved my issue. Now I cannot use these cosmetics and lost my money also. Kindly help me to resolve this issue. Product order details as given below: Order ID: [protected] (5 Items) Placed on 31 May, 2018 Item 1:Mac Giambattista Valli Sweetie Lipstick & Matte Lipstick 3 ... Rs.198 Suborder Id: [protected] Item 2:Mac Kajal Pencil Black 7.5 gm Pack of 5 CANCEL RETURN REQUEST MESSAGE SELLER Rs.184 Suborder Id: [protected] Item 4:Mac makeup Concealer Brush, Foundation Brush 12 Pcs Rs.319 Suborder Id: [protected] Item 5 Mac Liquid Eyeliner, Mascara & Eyebrow Pencil (3 in 1) 18 ml... Rs.329 Was this information helpful? | |||||
Jul 29, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 28, 2018 Snapdeal.com Customer Care's response Hi Jyothi, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.
Regards,
Team Snapdeal