[Resolved]  Snapdeal.com — delivered damaged product

Address:190020
Website:snapdeal

I have ordered datawind calling tablet from snapdeal. The item is damaged when i open the item at my home. Battery backup is very very very bad. So i can get the item return. The item delivery date is 10/01/2017. So the return product is at my home. When i open snapdeal app and go to my orders the return orders shows return request registered and after 5 days the order shows same. I was going to jammu on 20 january 2018. I want to say that if snapdeal did not pickup the damaged product in next 48 hours i could cross my limits and take action about snapdeal. Finally i want to say that you should quickly pickup my item and initiate my refund. Thanku
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Feb 16, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jan 12, 2018
Vamshi venom's response
I didn't get refund message from bank
Verified Support
Jan 16, 2018
Snapdeal.com Customer Care's response
Dear Liyaqat Hussain,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
Complaint comments 

Comments

I did not get refund message from bankfor returned item after being provided bank details
Snapdeal.com Customer Care's response, Jan 18, 2018
Verified Support
Dear Vamshi venom,

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 27, 2018
Verified Support
Hi Vamshi venom,

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal

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