[Resolved] Snapdeal.com — delivered duplicate product

1 Review
 Abhisheksinghrajput1702 on Jan 4, 2018
I had ordered sony mdr xb 55ap earphone at rs 1085 (Mrp rs2490).. And i was so excited to get it. When i got delivered this product and open the box i found a duplicate cheap earphone of rs 50 having a fake packaging of sony.. I gave a request of return and refund.. But snapdea customers are too slow.. They didnt response my emails.. Kindly take a strict action against that selller.. Also refund my money as soon as possible
Complaint marked as Resolved Feb 7, 2018

Complaint Status

[Jan 04, 2018] Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Snapdeal.com Customer Care's response, Jan 04, 2018
Dear customer (Abhisheksinghrajput1702),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.

Team Snapdeal
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    Snapdeal.com - delivered duplicate product