[Resolved] Snapdeal.com — delivered the product to someone else and not me and not responding

mvkchaitanya

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	www.snapdeal.com

I have ordered on snapdeal on 13th oct and the order id is [protected].
And they have sent me a message on 16th oct, that my order could not be delivered as customer requested to deliver it on 17th, oct. But, i haven't received any cal from them.
I have informed the same to them and on 17th oct, i received a message that the products were delivered. But i haven't received any products.

I have sent many emails to them on daily basis. But still i haven't received a single response from these cheaters team, the so called snapdeal.

Looks like they are selling products, taking the money and not delivering the products and have introduced a new cheating technique.

I would like to sue them for such acts.

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Nov 28, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 20, 2017

Updated by mvkchaitanya Snapdeal - The new cheaters in the Market, just be ware of these cheaters team and who does not care about customer as they did not try to respond as well..

Oct 20, 2017

Updated by mvkchaitanya You just delivered the product to me ... But once again you proved that you are all time big cheaters.
You delivered Jiofi2 instead of Jiofi3 and thought the bill shows Jiofi 3 ( Latest Version)

Oct 21, 2017

Updated by mvkchaitanya Snapdeal still did not contact me. They are big cheaters.

Verified Support

Oct 24, 2017

Snapdeal.com Customer Care's response Dear mvkchaitanya,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal

Oct 24, 2017

Updated by mvkchaitanya I received a message that you are not able to deliver the product that I ordered. So, it clearly states that you tried cheating me. And now I am receiving notification on my app that your browsed item Jiofi 3 is now available. you can purchase it..

CHeaters...

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Comments

ashish_rinku123

from Tumkur, Karnataka

Oh man! I am absolutely not surprised as the way i am treated by Snapdeal cheaters yesterday! But to my surprise they are be fooling everyone with the same tactics (Internal quality checks) as they know India is populated country and they can always find a guinea pig for their use. Useless Bansals & Bhals are doing nothing but spoiling the name of the country, family and showing their true class by putting up such an open show for public entertainment when others are raising the bar by delivering the quality with a commitment!

For any business to run nothing required but the truth. You speak truth and rest all will be taken care of by itself.

I referred here my experience with the Order ID: [protected] for which they have taken the same excuse, failed our internal quality checks hence they cannot return in spite of delivering the wrong product!

I have got required advice, hence waiting for Snapdeal grievance to revert as a last chance to them so i can go to the next action plan with the artifacts. Also, i got to know they are running this scam for past 1 year comfortably. In parallel I am also taking input from my lawyer friends and the media channels to expose them as earliest as possible. Meanwhile, I will update it at PMO handler as well for a quickest action for so called MAKE IN INDIA entrepreneurs.