[Resolved]  Snapdeal.com — Delivery of faulty Geyser

Address:New Delhi, Delhi, 110023
Website:snapdeal

Hi,
With great sense of sorrow I am complaining this that it was never expected from snapdeal that they will cheat their customer. I ordered a Geyser through Snapdeal (Order Id: [protected], Placed On 30 Dec, 2016), which got delivered on 31st Dec'16, i requested for Installation also. The technician came and declared that the geyser is not working as it is unable to intake power supply. The technician was very rude and misbehaved also, without installating the geyser he charged Rs. 250 went. I put a request for replacement of geyser on snapdeal website, but after two days I got the message and mail that the service engineer tried contacting me so many times but my no. was not reachable so they closed this ticket. But the fact is that I didn't receive any call. Now I left with no option but to put my request here, please do the needful asap. I am planning to ask the same question through RTI also.

Regards,
Naseem Akhter
+[protected]
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Feb 10, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2017
Snapdeal.com Customer Care's response
Dear naseem040,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,

Team Snapdeal
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