[Resolved]  Snapdeal.com — did not get refund

We haveorder rayban sunglasses to snapdeal online shopping for rs 645 we got the dilevery on 18 may 2019. And due to size isssue we return the sunglasses to snapdeal boy after making return and refund process. The snapdeal confirm the product but still we havw not get the refund in our account. We are demanding our money back. We are made fraud by snapdeal plz do query for our refund
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Jul 4, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
Snapdeal.com Customer Care's response
Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Verified Support
May 28, 2019
Snapdeal.com Customer Care's response
Hi Amatullah,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Complaint comments 

Comments

Please urgently take action related to fake call from Snapdeal company who call people to through lucky draw .they send messages and call and take amount to people and transfer their account
Snapdeal.com Customer Care's response, May 27, 2019
Verified Support
Dear Monika,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
I ordered a power bank by cell no [protected]
Order was placed for black colour but it's maroon colour and also it has loose connection, I am finding difficulty to charge mobile with this.I want to change this ASAP
Snapdeal.com Customer Care's response, May 27, 2019
Verified Support
Dear Chandrashekhar,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Few days back i ordered indulekha oil a pack of three and when it was opened two bottles were halfly filled and one was not even half! This was really disgusting! Wasn't expecting this from snapdeal! Heard alot about this site but now won't be preferring this to others!
Snapdeal.com Customer Care's response, May 27, 2019
Verified Support
Hi Shreya,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
I had sent back the item through dtdc since pickup facility was unavailable. Courier has been siccessfully delivered, but Snapdeao did not refund back my money. such a FRAUD Snapdeal is.. Snapdeal is a thief.

Snapdeal.com Customer Care's response, May 28, 2019
Verified Support
Hi Abhisneha,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I book a bluethooth but after evening it is not working.
Snapdeal.com Customer Care's response, May 28, 2019
Verified Support
Hi Nisammuden,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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