[Resolved] Snapdeal.com — Did not get refund for returned product Sub order Id. [protected].

Utk147

Address:	Indore, Madhya Pradesh, 452005
Website:	www.snapdeal.com

Order ID: [protected]
Sub Order ID: [protected]

I ordered the Monte Carlo Yellow round neck full sleeves T- Shirt from snapdeal on 28 January, 2017 but due to bigger size, I returned the product and asked for the refund.

Since then I did not get the remaining Rs. 352 of Rs. 504 into my debit card and balance of Rs. 152 was credited into Freecharge account.

Please help me get my Rs. 352 from Snapdeal as they are not listening to my problem and already 20 days have passed.

I have also provided them bank statement and other information related to this.

Thanks

Utkarsh Sharma
[protected]

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Mar 8, 2017

Complaint marked as Resolved

I compromised to get the remaining amount of Rs. 352 in Freecharge account to not extend the issue any further. I thank you and snapdeal team for their support. Best wishes.

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2017

Snapdeal.com Customer Care's response Dear Utk147,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Feb 28, 2017

Updated by Utk147 Nothing has happened so far and there is no progress in this matter.

Verified Support

Mar 01, 2017

Snapdeal.com Customer Care's response Dear Utk147,
We understand the plight. We will get the issue checked and update you at the earliest.

Regards,
Team Snapdeal

Mar 04, 2017

Updated by Utk147 It is now 4th of March. But, I am just waiting to resolve my issue.
It is now over one month and I do not find any success here.
I doubt whether these forums have any accountability or not!

Verified Support

Mar 09, 2017

Snapdeal.com Customer Care's response Dear Utk147,
Sincere apologies for the delay. Our team is working on your concern and we will connect with you regarding the same.
Regards,
Team Snapdeal