[Resolved]  Snapdeal.com — Did not get refund of 7200 although complained for 10 times

Address:	New Delhi, Delhi
Website:	www.snapdeal.com/orderSummary?order=18370336709&code=418cea1ff08cbe3fd46cb163b09897e4

My order is is -[protected] and suborder id: [protected] - wd my passport ultra 2 tb usb 3.0 secure portable external hard drive - berry.

This is the order was cancelled from my end and i did not accept this item while the delivery.
Item [protected] dispatched by sp-bdi awb no. Aj[protected]in.
This is came through the above mentioned awb no. And it was refused by me while delivery.
I called lots of time but they are saying we apologize for inconvenience caused. And already taken 15-20 days but did not get any solution from their end.
If we track this awb no through indian post it's delivered to the seller address.
I. E.
Om shakti computers-bom
Gala no a5, shree ganesh compound,
Village gondiwali, mankoli naka, bhiwandi,
Dist thane,,
City
Mumbai /
State
Maharashtra
Pin
421302

But my shipping address was :

Abyakta kumar dey, c/o - giri pay phone at - nilagiri, near bus stand po - nilagiri, near bajaj showroom, baleshwar orissa - 756040

So it's easy to find that where it's delivered.. But when whever i called to them they will tell we raised the request or asked we are working on it or within 24 hours it will be resolved.

I am following them from 2nd of march and started the complain with that date and asked me to wait for 6 days. But then did not happen anything.
Everyday i called will tell me within 24 hours it will be resolved..

Please help me on this regard.
Thanks,
Abyakta
[protected]