[Resolved] Snapdeal.com — didn't get refund

jabbu

from Pune, Maharashtra

Address:

Pune, Maharashtra, 412207

Hi,

Snapdeal recently have not good customer support, they dont have direct customer care number so that i can resolve my issue, recently my brother
Ordered my kid bike from my account, they mentioned they have returned
Money in same debit card, but today when he went to bank, then bank completely denied to get any refund. I tried customer care but
There is no option to talk there representative, they have automated system
And help.

I cross-checked with the bank, i didn't receive yet return of suborder id: [protected] of rs 4095/- product name:
Toysezone atv l'll hauler ride on car

It was initiated on 23rd august
Could you please call me at +91-[protected]

Or send me status asap.

Was this information helpful?

No (0)

Yes (0)

Oct 10, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2018

Snapdeal.com Customer Care's response Hi Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal