[Resolved]  Snapdeal.com — Didn't receive my refund

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I have placed an order for essence life style blue casual shoes order no [protected] on 17th may 2017 anf same day i have returned in on the same day due to size problem and order is also picked on the same day i. E 17th may 2017. I have waited for week but i didn't receive my money so i have make a call to snapdeal care, they informed me that they have refunded it on 22may2017 and also provided me rrn asked me to visit bank and confirm my money. When i have visited it bank employees said its invalid id and when i have call to sbi care they also said me in valied id. So again i have made a call to snapdeal care and said about rrb no is invalid, they have asked me to wait for 24hours but after 24 hours also i didn't receive my money in my bank account they asked me to share my bank statement and that also i have shared with sanpdeal then also i didn't get my refund. Its almost 25 days nd more then 10 calles i have made to snapdeal care back to back day's and every time they have asked me to wait for 24 hours.

So i kindling requst you to refund my 517 + penalty +call charges more then 100 rs
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Jul 26, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2017
Snapdeal.com Customer Care's response
Dear utkarsh,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Jun 21, 2017
Updated by Utkarsh Charan
When they wil reply me ??
Verified Support
Jun 23, 2017
Snapdeal.com Customer Care's response
Dear utkarsh,

We assure you our team is working on your concern and request you to allow us some time. We will get in touch with you shortly.

Regards,
Team Snapdeal
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