[Resolved] Snapdeal.com — Different product sent and cheated with warranty | |||||
Bought a phone from snapdeal. Ordered a white phone but got delivered a blue phone and a defected one also. I returned it but the sent it back coz they said the brand pack is not there. I asked the customer executive before receive the product that if it has again those defects what should i do? They said we will help u and will take it back. Today i visited the service center and they said the warranty has gone from march. But in the product page while i am buying it has mentioned there that it has 3 months brand warranty. Now the snapdeal is denying to return back the product and service center is also denying as it is out of warranty. Snap deal cheated me and my money has got stucked. Was this information helpful? | |||||
Jul 2, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support May 30, 2017 Snapdeal.com Customer Care's response Dear suchismita patnaik, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Gillette Fusion Flexball ProGlide Razor with 4 Flexball Blades combo
i order this item, and i received but some part is missing razor pack is also opened. i raised complained for missing parts, packets are damaged so i need refund for that item. im surely unhappy for that item sir, i am the regular customer for our snapdeal products. my friends group circle and myself are always looking this snapdeal site and many items are purchased. tou are not providing refund i cant believe this site in my friend circle also. please provide the refund or otherwise i need to go consumer court
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal