[Resolved] Snapdeal.com — don't pick up my return parcel long time stay... | |||||
Order no[protected] Dear consumer 11th december2017 return a brown leather jacket but don't pickup my return product. Snapdeal account status - return request registered. Maximum of one month. I doing contact and email but do not responce. I send pic of product in snapdeal help site but don't response... Please solve my problem. Don't help me snapdeal help centre. Don't received phone. Please registered my complain against snapdeal and regards to u. And arrange of refund my money. Today i opened my snapdeal account but status show same.. Please solve my problem. Was this information helpful? | |||||
Mar 3, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 30, 2018 Snapdeal.com Customer Care's response Dear Nandan (nandan6263), Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com. Regards, Team Snapdeal | |||||
 3 Comments | |||||
Comments
Order ID: [protected] (1 Item) DETAILS
Placed on 16 Jan, 2018
want to return this order but courier person demands 1850 rupees .Will snapdeal refund me the courier charge for a n order of 6984 Rupees.
Placed on 16 Jan, 2018
want to return this order but courier person demands 1850 rupees .Will snapdeal refund me the courier charge for a n order of 6984 Rupees.
Snapdeal.com Customer Care's response, Jan 31, 2018
Verified Support
Dear customer (MBRuparelia),
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal
Nearly 40 days gone ...there is no replacement and refund ...I contacted the courier person he say he send product to Snapdeal...but Snapdeal didn't initiate the replacement or refund...how long I wait?poor customer care at Snapdeal
Snapdeal.com Customer Care's response, Jan 31, 2018
Verified Support
Dear customer Akku,
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Feb 9, 2018
Verified Support
Hi customer (Àkku),
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
Hope you are doing good.
We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.
Thanks,
Team Snapdeal
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at help@snapdeal.com.
Regards,
Team Snapdeal