[Resolved]  Snapdeal.com — duplicate product

I ordered a idulekha hair oil bank. I received the one and found that the product seems to be a duplicate copy of idulekha hair oil. Also, it is not smell little bit like indulkha hailr oil.

Seller refuses to take the product back.

I am so very much disappointed with the product and thus snapdeal, that it is not a good site to purchase the things, as seller may give you a duplicate product and refuses to return back the money, and thus in short fools you. Too much people complaint about this so please look into this matters as early as possible. Otherwise indian government will banned snapdeal.


Hope, reporting here would help me somehow and the product would be returned soon.
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Dec 10, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Snapdeal.com Customer Care's response
Hi Mayur,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
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