[Resolved] Snapdeal.com — Empty parcel delivered without product

Manjusha Govekar

from Chandigarh, Chandigarh

Address:

North Goa, Goa, 403104

10/01/2017
Samsung EVO Plus 16GB microSD Card
ITEM CODE: DW2171300
ORDER NO: SO[protected] SUBORDER NO: [protected]

Above product i ordered on 2/01/2017 and delivered on 10/01/2017 actually it was suppose to came on 9/01/2017 but the issue is you deliverd me an empty box no SD card inside. the parcel was also not packed properly and SD card is not inside the package. I am sending the photographs of it.
so I request you to kindly replace my order back or refund it. This is a cheating. I called the courier boy immediately after opening the parcel, he told me to complaint it.
So kindly go through this matter.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Feb 15, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2017

Snapdeal.com Customer Care's response Dear Manjusha Govekar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal