[Resolved]  Snapdeal.com — failed transaction money got deducted

Address:Khordha, Odisha, 751002

On 29 oct 2018 i placed an order and had made online payment for the same. But unfortunately the transaction was unsuccessful but money got deducted. Immediately i registered a complain and they asked me to give the bank statement which i provided them immediately. Now they are asking for days and days. Till now they have not resolved my issue. Please help me
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Dec 9, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Nov 07, 2018
Updated by Devasrava
my problem is not solved . why its showing that it has been resolved
Verified Support
Nov 08, 2018
Snapdeal.com Customer Care's response
Dear Devasrava,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Complaint comments 

Comments

They are saying return request closed order id[protected] i want to return the cap its the fake sight how the can cancel the request the said the fake cap i wmat to return it
Snapdeal.com Customer Care's response, Nov 8, 2018
Verified Support
Dear Hamiteshwar,

Hope you are doing well.

We wish to inform you that the refund against your order from our end has been completed.

Regards,

Team Snapdeal

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