[Resolved]  Snapdeal.com — fake adidas shoes

Address:Dehradun, Uttarakhand

I ordered adidas superstar white casual shoes on 9 january. Snapdeal displayed an original adidas superstar shoe but have delivered a fake one to me on 15 jan. First of all why is this done, secondly if i will replace it will they replace it and give a original shoe and lastly can i return the product if it comes out to be fake even after the replacement.
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Feb 22, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Jan 20, 2018
Updated by Rohan bagwari
Snapdeal has delivered a fake adidas superstar shoe, why this is done and will I get an ORIGINAL replacement for it.And can I return and get the refund if the product delivered as replacement is also fake

Verified Support
Jan 22, 2018
Snapdeal.com Customer Care's response
Dear Rohan,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal
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