[Resolved]  Snapdeal.com — fake call

I have placed an order on snapdeal and i am receiving fake calls in the name of snapdeal
Snapdeal pvt ltd company winner you won 1st prize (Tata storme) of amt price rs = 1, 260, 000/ - registration service charges deposit on 6500/ - valid date 23/01/2020 call for details [protected]
First i got this text and then i got a call from the company. Details of the person are attached.
Why the information is getting leaked about our orders. The person knows everything about my order and the place where i live also my phone number. He is calling me again and again. Please take an action.
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Feb 25, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2020
Snapdeal.com Customer Care's response
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Complaint comments 

Comments

Hello Team,
I have recieved call from Ram Prakash Patel, saying he is from Snapdeal customer care. He informed me that I have won in Snapdeal luckdraw and has won a TATA SAFARI STORM car . I have 2 option to claim it either by selecting car or cash of 12.5 lakh rupees . To get these I need to pay 4500rupees and send my adhaar card and other personal details on his watsapp number. He also shared me his adhar card, pancard and comapny ID for his identity verification

Number from which he called me:- [protected]
Wastapp Number to send the details:- [protected]
He has shared his ID cards, I can share if connected back in secured channel.
Snapdeal.com Customer Care's response, Jul 17, 2020
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Hello Team,
I haver recieved call from ome peraon, saying he is from Snapdeal customer care. He informed me that I have won in Snapdeal luckdraw and has won a TATA SAFARI STORM car . I have 2 option to claim it either by selecting car or cash of 12.5 lakh rupees .today also same person call me and send sms. same for lucky draw. how to get my details for i am order in snapdeal. a m shock becouse he call same day on i got order delivery.. person cintact number is-[protected]

Snapdeal.com Customer Care's response, Sep 13, 2020
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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