[Resolved] Snapdeal.com — fake call & sms

zorop

from Bhubaneshwar, Odisha

Address:

Kolkata, West Bengal, 700015

Dear sir/madam,

Today at 09:35 am i received a sms that (Dear sir congratulation you are product order snapdeal company at snapdeal shopping tv show the results are out in snapdeal you name to open the lucky draw tata safari cost rs.1260000 at the charge of your registration service payment rs.7500 details contact = [protected]) and after this i received a call the same number [protected] at 10:30 am asking my banking details for transferring money at my bank account that said amount rs.1260000 with in 30 min. I refused to give my a/c no.

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Nov 24, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Snapdeal.com Customer Care's response Dear Customer,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Comments

Raja Ram Agarwal

from Hojai, Assam

Very much disappointed from snapdeal, today it is cleared that snapdeal is selling fake products, i have received a copy of nike track pant, as soon as i opened the packet, the symbol of the nike came out. and even the material of the pant is very bad.

Snapdeal.com Customer Care's response, Oct 25, 2018

Verified Support

Hi Raja,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Baby Aman

from Chakia, Bihar

मेरा smart watch खराब आया था।
Mobile no [protected]
company -Rooq gt08 smart watch
Order [protected]
Hsn 85176290
address aman kumar
Amnour road Pachorar
City ssran /state bihar
Pin 841424

Snapdeal.com Customer Care's response, Oct 26, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience. We're waiting for the bank details to initiate the refund, kindly provide the bank detail in reply to our email.

Regards,
Team Snapdeal